Affecting Server - Alastor | Priority - Critical

We're aware of problems affecting Alastor and are working to bring all sites back online as quickly as possible.

Update - A hard drive was replaced in this server last night by our datacenter. They're looking into the issue now and we're awaiting an ETA.

Update - The server is performing an fsck and is 50% complete

Update - The server is showing filesystem errors. We're still working on restoring the server but are bringing a second server online which we will restore backups to in case this can't be recovered.

Update - The RAID card and cables are being replaced and an FSCK will be performed again on boot.

Update: The server has run a repair and we're performing a quick manual check on services before starting everything. If all goes well it should be up again within an hour.

Update: Repairs are still ongoing

Update: The server is up and we're running MySQL rebuilds and checks so the load may be higher than normal while this runs.

Update: All checks are complete. Most sites are running fine but there may be the odd account with corrupt data. If this is the case please submit a ticket with the cPanel username of the affected account and we will restore it for you.

Update: We are updating MySQL which presents some issues (30/03/2011) this will take a few moments.

Date - 27/03/2011 11:53
Last Updated - 28/03/2011 03:36